Descripción
Telephone English deals systematically with the key language for making essential phone calls for everyday life and business.
Key vocabulary and expressions/ Telephone etiquette for English-speaking world/ Communication skills for building relationships on the phone/ Strategies for successful business calls/ Phrase bank: 250 key expressions organized into functional areas to provide a quick, practical reference when making real calls.
Audio CD: The Audio CD includes examples of a wide range of different types of phone calls and models the language to use in different situations.
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